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Return and Refund Policy - Camerapolis.com
At Camerapolis.com, we are dedicated to providing you with top-notch products and exceptional customer service. Your satisfaction is our priority, and we understand that sometimes items need to be returned. Please review our return and refund policy below for a hassle-free experience:
Returns Accepted Within 14 Days: We accept returns within 14 days from the date of delivery. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
Eligibility Criteria for Returns: To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. It must also have the original tags and labels attached.
Customer Responsible for Return Shipping: Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Restocking Fee: A 5% restocking fee will be applied to all returned items. This fee covers the cost of processing and restocking the returned products.
Initiating the Return Process: To initiate a return, please contact our customer support team at customercare@camerapolis.com or call us at +1 732-595-7790 within 14 days of receiving your order. Provide your order number and a brief explanation of the reason for the return. Our customer support team will guide you through the return process.
Refund Process: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider's policies.
Exchanges (if applicable): We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customercare@camerapolis.com with details and images of the damaged or defective product.
Late or Missing Refunds (if applicable): If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at customercare@camerapolis.com or call us at +1 732-595-7790.
Questions: If you have any questions concerning our return and refund policy, please contact us at customercare@camerapolis.com or call us at +1 732-595-7790. Our customer support team is here to assist you.
Thank you for shopping at Camerapolis.com. Your satisfaction is our top priority.
Note: This return and refund policy is subject to change without notice. Please review this policy periodically for any updates or revisions.
The Nikon D7500 DSLR Camera with 18-140mm Lens embodies the pinnacle of Nikon's imaging technology, delivering exceptional performance and versatility in a compact and ergonomic design. This powerful duo pairs the acclaimed D7500 camera body with the highly versatile AF-S DX NIKKOR 18-140mm f/3.5-5.6G ED VR lens, providing photographers with a comprehensive solution for various photography scenarios.
Professional-Grade Imaging: At the core of the D7500 is a 20.9-megapixel DX-format CMOS sensor, complemented by the advanced EXPEED 5 image-processing engine. This dynamic combination ensures breathtaking image quality, vibrant colors, and remarkable clarity. Whether you're capturing portraits, landscapes, or fast-moving subjects, the D7500's sensor and processor guarantee outstanding results, even in challenging lighting conditions.
Swift and Precise Performance: The D7500 features a sophisticated 51-point autofocus system, including 15 cross-type sensors, enabling rapid and precise focusing. With a continuous shooting speed of up to 8 frames per second, this camera is tailor-made for capturing fast-paced action with accuracy and confidence. Whether you're photographing sports events, wildlife, or candid moments, the D7500 ensures you never miss a shot.
Cinematic 4K UHD Video: In addition to exceptional still photography capabilities, the D7500 excels in the realm of videography. It supports 4K UHD video recording at 30 frames per second, delivering cinematic-quality footage with impressive detail. The camera provides full manual control over exposure settings during video recording, empowering filmmakers to craft visually stunning videos. Additionally, the D7500 supports 4K UHD time-lapse recording, allowing you to create captivating time-lapse sequences effortlessly.
Versatile Lens for Diverse Shooting Scenarios: The included AF-S DX NIKKOR 18-140mm f/3.5-5.6G ED VR lens offers a broad focal length range, making it ideal for a wide array of photography styles. From wide-angle landscapes to telephoto zooms for detailed portraits, this lens covers diverse shooting scenarios. Its built-in Vibration Reduction (VR) technology ensures sharp images even in low-light conditions or while shooting handheld.
Robust and Weather-Sealed Design: The D7500 boasts a robust and weather-sealed body, providing durability and reliability in challenging shooting environments. Its ergonomic design ensures comfortable handling during extended photo sessions. The weather-sealed construction protects the camera from dust and moisture, enabling photographers to explore the great outdoors with confidence, regardless of the weather conditions.
Intuitive Controls and Connectivity: Navigating the camera's features and settings is a seamless experience, thanks to the 3.2-inch tilting LCD touchscreen. The tilting design allows you to capture unique high-angle and low-angle shots, enhancing your creative possibilities. The touchscreen functionality simplifies menu navigation and offers intuitive control, making the camera user-friendly and accessible for photographers of all levels.
The D7500 also features built-in Wi-Fi and Bluetooth connectivity. This connectivity allows you to transfer images wirelessly to your smart devices, making it effortless to share your work on social media platforms or with clients. Moreover, Wi-Fi and Bluetooth connectivity enable remote shooting, allowing you to control the camera and capture photos from your smartphone or tablet. This remote shooting capability is advantageous for capturing group photos, self-portraits, or wildlife photography without disturbing your subjects.
Technical Specifications:
Camera Body:
Lens:
Dimensions & Weight:
Box Dimensions & Weight:
The Nikon D7500 DSLR Camera with 18-140mm Lens package includes the camera body, AF-S DX NIKKOR 18-140mm f/3.5-5.6G ED VR lens, rechargeable lithium-ion battery, battery charger, USB cable, camera strap, eyepiece cap, lens cap, and user manuals. Please note that specific packaging contents and box dimensions may vary based on the retailer and region, so it's advisable to check with the seller for the exact items included in the package. With its outstanding imaging capabilities, rapid performance, versatile lens, and intuitive controls, the D7500 kit with 18-140mm lens equips photographers with the tools to capture their creative vision with precision and excellence.
Shipping Policy for Camerapolis.com
At Camerapolis.com, we are dedicated to ensuring a seamless and timely delivery experience for our customers. Please take a moment to review our shipping policy to understand the shipping process and estimated delivery times for your orders.
Order Processing Time:
Shipping Methods and Delivery Times:
Standard Shipping: Our standard shipping option delivers within 3-7 business days after the order has been processed.
Express Shipping: For customers seeking quicker delivery, we offer express shipping services which deliver within 1-3 business days after the order has been processed.
Please note that delivery times are estimates and may vary based on your location, product availability, and external factors such as weather conditions or customs delays.
Shipping Rates:
Shipping costs are calculated based on the weight of your order and your delivery address. You can view the shipping cost for your order during the checkout process before making a payment.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order's delivery status through our website or the carrier's tracking service.
Delivery Attempts:
Our shipping partners will attempt to deliver your order to the provided address. If no one is available to receive the package, they will leave a notice and attempt delivery on the next business day. It's essential to provide accurate delivery information to avoid delays or non-delivery.
Shipping Restrictions:
At this time, we only ship within the United States. We do not ship to P.O. boxes or APO/FPO addresses.
Delivery Issues:
If you experience any issues with the delivery of your order, please contact our customer support team at customercare@camerapolis.com or call us at +1 732-595-7790. We will assist you in resolving the problem to ensure your satisfaction.
Thank you for choosing Camerapolis.com for your photography needs. We appreciate your business and are committed to providing you with excellent service and timely deliveries. If you have any further questions about our shipping policy, please feel free to reach out to our customer support team.
Return and Refund Policy - Camerapolis.com
At Camerapolis.com, we are dedicated to providing you with top-notch products and exceptional customer service. Your satisfaction is our priority, and we understand that sometimes items need to be returned. Please review our return and refund policy below for a hassle-free experience:
Returns Accepted Within 14 Days: We accept returns within 14 days from the date of delivery. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
Eligibility Criteria for Returns: To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. It must also have the original tags and labels attached.
Customer Responsible for Return Shipping: Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Restocking Fee: A 5% restocking fee will be applied to all returned items. This fee covers the cost of processing and restocking the returned products.
Initiating the Return Process: To initiate a return, please contact our customer support team at customercare@camerapolis.com or call us at +1 732-595-7790 within 14 days of receiving your order. Provide your order number and a brief explanation of the reason for the return. Our customer support team will guide you through the return process.
Refund Process: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider's policies.
Exchanges (if applicable): We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customercare@camerapolis.com with details and images of the damaged or defective product.
Late or Missing Refunds (if applicable): If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at customercare@camerapolis.com or call us at +1 732-595-7790.
Questions: If you have any questions concerning our return and refund policy, please contact us at customercare@camerapolis.com or call us at +1 732-595-7790. Our customer support team is here to assist you.
Thank you for shopping at Camerapolis.com. Your satisfaction is our top priority.
Note: This return and refund policy is subject to change without notice. Please review this policy periodically for any updates or revisions.
Imported Products on the Website and Camerapolis Warranty
At Camerapolis.com, we take pride in offering a curated selection of high-quality imported products, carefully sourced from reputable suppliers around the world. These imported products have been chosen for their exceptional performance, innovative features, and reliability, ensuring our customers have access to top-tier photography equipment.
Why Choose Our Imported Products:
Quality Assurance: Our imported products undergo rigorous quality checks to meet international standards before they are made available to our customers. We prioritize quality, ensuring you receive products that perform at their best.
Innovative Features: Many of our imported products feature cutting-edge technology and innovative features, allowing photographers to explore new creative possibilities and capture stunning visuals.
Global Selection: We curate a diverse range of imported products, catering to various photography styles and preferences. Whether you're a professional photographer or an enthusiast, our selection offers something for everyone.
Camerapolis Warranty:
To provide our customers with peace of mind and confidence in their purchases, we offer a 1-year Camerapolis warranty for all our imported products. This warranty reflects our commitment to quality and customer satisfaction.
What Does the Camerapolis Warranty Cover:
Manufacturing Defects: Our warranty covers manufacturing defects, ensuring you receive products free from defects in material and workmanship.
Functional Issues: If your imported product experiences functional issues within the warranty period, we will repair or replace it, subject to our terms and conditions.
How to Avail Camerapolis Warranty:
Proof of Purchase: Retain your purchase invoice or receipt as proof of purchase. You may need to provide this document when claiming warranty services.
Contact Us: If you encounter any issues with your imported product during the warranty period, please contact our customer support team at customercare@camerapolis.com or call us at +1 732-595-7790. Provide details of the issue and your proof of purchase.
Assessment and Resolution: Our team will assess the issue and guide you through the warranty claim process. Depending on the nature of the problem, we will repair or replace the product as necessary.
Please Note:
The Camerapolis warranty is applicable to manufacturing defects and functional issues and does not cover damages caused by misuse, accidents, or unauthorized repairs or modifications.
Warranty terms and conditions may vary for specific products. Please refer to the product documentation for detailed warranty information.
At Camerapolis.com, we stand by the quality of our imported products and are dedicated to ensuring your satisfaction. Our Camerapolis warranty underscores our commitment to providing reliable and exceptional photography equipment to our valued customers.
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